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CHANGE IS EMOTIONAL
Change should lead to growth and innovation, not chaos and frustration.
Change isn't just about implementing new technology. It's about bringing people along on that journey. People feel resistant when they don't understand the "why" behind the change. That resistance can manifest as delays, budget overruns, frustration, and poor adoption.
What is Change Management as a Service (CMaaS)?
Change Management as a Service (CMaaS) is on demand access to Change Management Expertise & Resources without the need for long term contracts or full time hires.
Benefits + Features
Increased Adoption Rates
Flexibility and Scalability
Increased Adoption Rates
A structured approach with clear communication and training builds employee understanding and confidence in new solutions
Reduced Resistance
Flexibility and Scalability
Increased Adoption Rates
Addressing concerns proactively and providing tailored support minimizes employee pushback and fosters a smoother transition
Flexibility and Scalability
Flexibility and Scalability
Flexibility and Scalability
Customizable solutions to meet the unique needs for organizations of all sizes and budgets
Higher Employee Engagement
Build Long-Term Change Capability
Flexibility and Scalability
Employees feel valued and involved when they are included in the change process which fosters stronger buy-in and cooperation
Build Long-Term Change Capability
Build Long-Term Change Capability
Build Long-Term Change Capability
Gain the tools and knowledge to manage future changes initiatives internally
Ongoing Support and Checkpoints
Build Long-Term Change Capability
Build Long-Term Change Capability
Feedback loops enable the team to proactively address what if scenarios, avoid costly mistakes, and keep initiatives on track and aligned with objectives
Best Practices
Define Clear Goals and Objectives
Identify desired outcomes early to ensure alignment between your organization and the project team.
Conduct a Change Readiness Assessment
Evaluate your organization’s capacity and potential roadblocks to embracing change through surveys, interviews, and focus groups.
Secure Executive Sponsorship
Engage executive leaders to champion the initiative and communicate the value of change management organization-wide.
Establish a Communication Strategy
Develop clear and consistent communication to inform everyone on "what" and “why” the change is happening and how it will impact them, using diverse channels and consistent messaging.
Pro Tip: Leverage visual communication tools like infographics and videos to make complex information more engaging and accessible.
Develop a Training Plan
Tailor training to stakeholder needs through tailored workshops, online courses, and coaching.
Build a Coalition of Champions
Foster stakeholder engagement by involving them early and consistently through check-ins, surveys, and feedback sessions to build alignment and buy-in.
Pro Tip: Celebrate the wins along the way. Change can be an arduous journey, so it's important to recognize milestones, contributions, and keep morale high.
Pilot Testing and Phased Rollouts
Don't try to do everything at once. Start small and test your approach with a small-scale pilot to identify potential challenges, gather feedback, then scale up gradually to minimize disruption and ensure smooth adoption.
Leverage Tools and Technology
Use the right communication platforms and software tools to navigate transformations effectively to support implementation.
Monitor and Evaluate Progress
Communication is a two way street so actively listen to feedback and be willing to adjust the plan accordingly to foster dialogue. Track progress using KPIs and metrics to identify risks and adjust strategies as needed.
Change Management in InfoSec
Change management principles can significantly enhance InfoSec initiatives by addressing common challenges such as user resistance, compliance, and adaptability to evolving threats.
Discover how a $4B company implemented MFA in just 90 days, overcoming high stakes with expert change management and rapid adoption strategies.
Technology Adoption
Drive Zero-Trust model and Security Awareness
Drive Zero-Trust model and Security Awareness
Change management ensures smooth adoption of new security tools by clearly communicating the value, providing user-friendly training, and addressing usability concerns through feedback.
Drive Zero-Trust model and Security Awareness
Drive Zero-Trust model and Security Awareness
Drive Zero-Trust model and Security Awareness
Foster a security-conscious culture through engaging communication campaigns, gamified training, and recognition of strong security practices, aligning with zero-trust principles.
Agile Threat Response
Drive Zero-Trust model and Security Awareness
Agile Threat Response
Clear communication channels, empowered decision-making, and cross-functional collaboration supported by change management enable faster and more effective responses to emerging cyber threats.
Frequently Asked Questions
Our change management approach builds your team’s long-term change capabilities while offering cost-effective, scalable solutions tailored to your needs.
- We handle complex and high risk projects. Our flexible approach is effective for complex transformations with the option to scale support as needed. Additionally, we have proven strategies to address critical high-risk projects.
- We are different from traditional change management. We empower your internal leaders with tools and training to drive change, reducing reliance on external consultants and ensuring lasting value.
Yes, SMG provides flexible, budget-friendly solutions that deliver expert support without the long-term costs of full-time consultants.
Yes, we offer comprehensive training tailored to your organization to equip your team with the skills and confidence to lead successful change initiatives.
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