Signed in as:
filler@godaddy.com
PROJECT PORTFOLIO MANAGEMENT
BACKGROUND & OBJECTIVES
This client needed to see all their projects, dependencies, and the current status in one easy to access location.
APPROACH
- We used Smartsheet as the project management tracking tool and built a custom dashboard tailored to the information this client wanted to see
- We built the dashboard to be easily viewed from a mobile device so leadership could easily access and view the information in real time
BENEFITS REALIZED
- Visibility into all projects & dependencies
- Easy to access live dashboard viewed via a mobile device!
AI strategy DISCOVERY
BACKGROUND
Many C-levels are under pressure from their board to show how AI can drive revenue. We aid in this objective by helping their leaders create impactful AI strategies through a targeted Discovery/Training session to identify and implement high-value automation opportunities.
BENEFITS REALIZED
- A clear, actionable AI strategy aligned with business goals
- Prioritized list of high-impact AI initiatives *
- Clearly defined Success Metrics
- Understanding of required investments in technology and talent
* We help you build a business case and find the funding to implement these initiatives
CYBERSECURITY
BACKGROUND & OBJECTIVES
This client needed an entire Cybersecurity strategy and roadmap to (1) increase their BitSight score rating which was at a failing mark and causing challenges with receiving business insurance, and (2) develop an incident response process to comply with the SEC proposed rules.
APPROACH
We partnered with the client’s CISO to develop a multipronged strategy which included the following elements:
- Risk Identification
- Risk Mitigation
- Response and Disclosure
- Governance
- Roadmap
BENEFITS REALIZED
- Cybersecurity strategy that aligned with the National Institute of Standards & Technology (NIST) Cyber Security Framework (CSF)
- BitSight Score increased from Basic to Advanced in 6 months time!
- Extremely Happy Board of Directors & CIO!
KPI SCORECARDS
BACKGROUND & OBJECTIVES
This project came straight from the CEO with an aggressive 90 day timeline from concept to an operational KPI scorecard. The report needed to be crisp, clean, with real time live data for the executives to consume.
APPROACH
Everything had to be created bottom up from what KPIs to capture, calculations needed, location and in some cases new collection of source data, to development of a report visualization tool (in this case Tableau).
BENEFITS REALIZED
- KPI’s created to monitor the Operations space
- Real time tracking into the state of affairs
- Guidance gained on where to focus costs and energy for maximum benefit
BUSINESS INTELLIGENCE
BACKGROUND & OBJECTIVES
This client’s stakeholders needed to consolidate their data from different systems and business units into one central location in the cloud so they could slice and dice the data for better decision making. A broad range of stakeholders from the Quality to Sales teams needed to use the same data for their respective areas.
APPROACH
- Capture source system data into an Azure data lake
- Build a capture and delta load process
- Partner with stakeholders to understand their specific needs
- Build reports
BENEFITS REALIZED
This project was very successful and the stakeholders were overjoyed with the visibility they received. Example) The VP of Quality wanted to understand why product quality issues began showing up in the manufacturing process. Through this exercise he was able to determine a correlation between certain raw material vendors and product quality issues which allowed him to easily modify suppliers to return product quality to acceptable levels.
As the word got out across the company other business leaders were excited to build reports off the same data repository.
DEMAND MANAGEMENT PROCESS Improvement
BACKGROUND & OBJECTIVES
This CIO was concerned about the disconnect between his IT organization and their business partners. The business was frustrated with the lack of processes and clarity on the status of their project and enhancement requests. The IT team was frustrated due to lack of clarity on the priorities and perceived unrealistic timeline expectations from the business.
APPROACH
This project was as much about building a communication bridge between IT and business as it was about implementing a process to capture business demand. To resolve these issues we:
- Captured the pain points from both the business and IT
- Gained buy-in from all parties as to the process going forward
- Setup regular checkpoints and status updates to keep all parties aligned going forward
BENEFITS REALIZED
- Mutual respect and better partnership between IT and business
- Demand Process in place to efficiently capture business demand and effectively work demand based on business priority
COMPLIANCE / AUDIT REMEDIATION
BACKGROUND & OBJECTIVES
The International Managed Services Team needed a way to assess the level of awareness of the controls used in their organization across the international teams.
On a recent Audit that was done, one of the key areas (Monitoring) was scored as a “2 – Defined – controls are designed but not properly executed” which is a failing mark. The challenge became to increase the score to a “3 - Implemented – Controls are effectively designed and executed.” We were challenged with gaining compliance adoption and achieved this by creating a customized process. We sent out control awareness surveys as a way to acquire the level of understanding of the International Teams for the Controls (both SOX & non-SOX) under their responsibility. We refined the process to a point that when the next audit was performed, we scored a “4 – Integrated” rating! The auditors were impressed and stated this was “an efficient and sustainable process of embedded controls.”
APPROACH
We designed a 3 step process to:
- Identify the areas of opportunity
- Resolve the issues via a customized remediation plan
- Optimize with a repeatable action plan going forward to maintain the results
BENEFITS REALIZED
- The following audit scored a “4 – Integrated” rating! The auditors were impressed and stated this was “an efficient and sustainable process of embedded controls.”
- We created a repeatable process for this client so they could maintain the great results going forward
BRANDING + COMMUNICATIONS
BACKGROUND & OBJECTIVES
A new CIO wanted to create an IT brand, elevate the level of communications coming from IT, and inject excitement and pride in the IT organization. Previous communications consisted of long boring text, were ignored by the audience, and didn’t instill confidence across the company globally.
APPROACH
This was a lot of Fun doing! Our approach consisted of:
- Engaging and well written communications from IT (including pictures and concise messaging)
- New format for IT Townhalls by adding a people focus, outside guest speakers, and audience participation
- Monthly IT newsletter highlighting a person and project in the organization
- Fun ways of rebranding the IT organization like MS Teams photos using Avatars
BENEFITS REALIZED
- Increased IT credibility & authority with business globally
- Skyrocketed moral within the IT Organization!
- IT content that is read and consumed by target audience
CONSTRUCTION PROJECT MANAGEMENT
